RakshakX is a personal safety application designed to help users quickly alert trusted contacts during emergency situations. The app provides SOS alerts, live location sharing, voice-activated emergency assistance, emergency calling, and video recording features.
📋 Information We Collect
Account Information
When you create an account, we may collect:
- Email address
- Authentication information required to access the application
Emergency Contact Information
RakshakX allows users to save up to five emergency contacts. We may store:
- Contact names
- Contact phone numbers
These contacts are used only for emergency communication features.
Location Information
RakshakX accesses your device location to:
- Share live location during SOS events
- Provide tracking functionality
- Help trusted contacts locate you during emergencies
Camera Access
RakshakX may access the device camera during SOS activation to:
- Record emergency video footage
- Allow users to share emergency recordings through WhatsApp
Video recording is only activated during SOS events initiated by the user.
Microphone Access
RakshakX uses microphone access to:
- Process voice commands
- Detect SOS voice triggers
- Enable communication with the Rakshak Assistant
Microphone access is used only to process voice commands and SOS activation features.
SMS and Call Access
RakshakX may access SMS and calling features to:
- Send emergency alert messages
- Contact saved emergency contacts during SOS situations
- Support emergency communication features
Subscription Information
We may store:
- Subscription status
- Premium membership details
- Payment-related status information
Rakshak Assistant Data
When users interact with the Rakshak Assistant, conversations and commands may be stored securely to:
- Provide assistant functionality
- Maintain conversation history
- Improve user experience
- Troubleshoot technical issues
- Maintain service reliability
These conversations are not used for AI model training.
⚙️ How We Use Information
We use collected information to:
- Provide SOS emergency services
- Share emergency alerts and live location
- Enable voice command functionality
- Manage subscriptions and premium features
- Maintain app security and performance
- Improve application reliability and user experience
🗄️ Data Storage
RakshakX uses Firebase services to securely store and manage data. Stored information may include:
- Email address
- Emergency contact information
- SOS status information
- Subscription information
- Voice command records
- Rakshak Assistant conversation history
🔗 Data Sharing
RakshakX does not sell, rent, or trade user data.
Information may be shared only:
- With emergency contacts when SOS is activated
- Through WhatsApp when the user chooses to share emergency recordings
- With Firebase services required for application functionality
- When required by law or legal process
🎛️ User Control
Users can:
- Update emergency contacts
- Modify account information
- Start or stop SOS services
- Delete the application from their device
Users may request deletion of their account data by contacting support.
🔒 Data Security
We take reasonable security measures to protect user information. However, no method of electronic storage or internet transmission is completely secure.
👶 Children's Privacy
RakshakX is not intended for children under 13 years of age.
📝 Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be made available through the application or related services.